Slip Ring Asssemblies
IEC Corporation
Since 1955
Phone (512) 836-0547
Fax (512) 834-1082
Repair
IEC offers full service repair and refurbishment of our slip rings. If you have a unit in need of repair, please return the unit to:
IEC Corporation
Attn: Repair Department
3100 Longhorn Blvd.
Austin, Texas 78758-7696 USA
(512) 836 0547
NOTICE: Please be sure to include your contact information and a brief description of the problem you are having with the slip ring. You do not need to include an RMA with your unit.
IEC will perform an evaluation and contact you with a repair estimate for your unit. Our basic repair includes disassembly, full cleaning of all components, and replacement of those wearable parts needed including brushes, seals and o-rings.
All units repaired or refurbished include an additional 6-month warranty. The warranty period begins the date you receive the repaired unit back from IEC.
Standard turnaround for repairs is 3 weeks following your approval of the repair.
IEC offers full service repair and refurbishment of our slip rings. If you have a unit in need of repair, please return the unit to:
IEC Corporation
Attn: Repair Department
3100 Longhorn Blvd.
Austin, Texas 78758-7696 USA
(512) 836 0547
NOTICE: Please be sure to include your contact information and a brief description of the problem you are having with the slip ring. You do not need to include an RMA with your unit.
IEC will perform an evaluation and contact you with a repair estimate for your unit. Our basic repair includes disassembly, full cleaning of all components, and replacement of those wearable parts needed including brushes, seals and o-rings.
All units repaired or refurbished include an additional 6-month warranty. The warranty period begins the date you receive the repaired unit back from IEC.
Standard turnaround for repairs is 3 weeks following your approval of the repair.
Maintenance
Maintenance of your slip ring is very important. IEC recommends that all customers establish a maintenance schedule for all slip rings. Proper maintenance will greatly extend the life of the product.
As a general rule maintenance consists of removing brush dust from the slip ring every 500,000 revolutions. This can and will vary by model and by customer application. Please contact IEC for assistance determining the maintenance needs of your units in your environment.
Due to the harsh and unpredictable environments in which our slip rings are used, we highly recommend our customers maintain a spare unit pool. Proper use of spares provides peace of mind and gives you the flexibility to rotate your slip rings for maintenance or repair.
Maintenance of your slip ring is very important. IEC recommends that all customers establish a maintenance schedule for all slip rings. Proper maintenance will greatly extend the life of the product.
As a general rule maintenance consists of removing brush dust from the slip ring every 500,000 revolutions. This can and will vary by model and by customer application. Please contact IEC for assistance determining the maintenance needs of your units in your environment.
Due to the harsh and unpredictable environments in which our slip rings are used, we highly recommend our customers maintain a spare unit pool. Proper use of spares provides peace of mind and gives you the flexibility to rotate your slip rings for maintenance or repair.
Copyright IEC Corporation 1955-2010
Frequently Asked Questions
What are other names for slip rings?
Slip Rings are also known as commutators, slip ring assemblies, collector ring, rotary couplers, etc.
What is your warranty period?
IEC offers a 12 month warranty on new units, and a 6 month warranty on all repaired units.
How many volts, amps, RPMs?
All of these factors vary from unit to unit based on brushes, wiring, and bearing type. Please call our sales staff to discuss your unique needs.
When would I need oil-filled?
Oil filled units are beneficial in high humidity environments where condensation is likely to form. Please call our sales staff to discuss your unique needs.
Do you make or provide wet mate-able connectors?
We do not stock wet mate-able connectors; however we are happy to integrate these connectors into your units. We generally ask that these connectors be sourced by the customer and sent to IEC for build. Please contact our sales staff for additional assistance.
What are other names for slip rings?
Slip Rings are also known as commutators, slip ring assemblies, collector ring, rotary couplers, etc.
What is your warranty period?
IEC offers a 12 month warranty on new units, and a 6 month warranty on all repaired units.
How many volts, amps, RPMs?
All of these factors vary from unit to unit based on brushes, wiring, and bearing type. Please call our sales staff to discuss your unique needs.
When would I need oil-filled?
Oil filled units are beneficial in high humidity environments where condensation is likely to form. Please call our sales staff to discuss your unique needs.
Do you make or provide wet mate-able connectors?
We do not stock wet mate-able connectors; however we are happy to integrate these connectors into your units. We generally ask that these connectors be sourced by the customer and sent to IEC for build. Please contact our sales staff for additional assistance.