IEC offers full service repair and refurbishment of our slip rings. If you have a unit in need of repair, please return the unit to:

IEC Corporation
Attn: Repair Department
3100 Longhorn Blvd.
Austin, Texas 78758-7696 USA
(512) 836 0547

Please be sure to include your contact information and a brief description of the problem you are having with the slip ring.

IEC will perform an evaluation and contact you with a repair estimate for your unit. Our basic repair includes disassembly, full cleaning of all components, and replacement of those wearable parts needed including brushes, seals, and o-rings.

All units repaired or refurbished include an additional 6-month warranty. The warranty period begins the date you receive the repaired unit back from IEC.

Standard turnaround for repairs is 3 weeks.